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This story first appeared in the: Livonia Observer Thursday, February 17, 2005.

Business, visitors focus of new chamber site

The Livonia Chamber of Commerce recently unveiled its revamped Web site designed to serve as an economic development tool and an inviting information source for visitors and potential new residents.
The address is: www.livonia.org.

The Web site redesign, completed by Livonia-based EnablePoint Technology Consultants, features a home page that supplies four links: Relocation and community information, visitor information, business development and chamber information.

"Often times a Web page can help create the first impression someone has of a community," Chamber President Wes Graff said. "It's also a wonderful look for our members because it presents comprehensive information and about membership, including a yearlong calendar of events."

The chamber, with input from Livonia's Economic Development Director Jeff Bryant, provided new resources and information on the site for entrepreneurs looking to start a business.

Various links and contact information to different organizations the chamber partners are also featured throughout the site, including numbers for city offices, local organizations and links for business development assistance.

"We'll be constantly working to improve the site and develop helpful online resources," Graff added.

False Alarm ordinance enforcement trend results in comprehensive software application to track multiple false alarm offenders.

Livonia, Michigan, October 11, 2004 - The City of Livonia Michigan, partnered with EnablePoint, a Michigan based Software Company, to implement a comprehensive false alarm tracking software program that will increase the safety of their police departments by assisting in the reduction of frequent false alarms. Software development began in 2003 and today the staff is announcing it is ready for the national marketplace. The City of Livonia has been using the software since the start of 2004.

“The City of Livonia asked us to write a software application that would keep count and track the number of false alarms for each address in the city, and develop a billing system matching the local ordinance.” said Frank Farren, President of the software company. “When we realized billing frequent false alarm offenders is a growing trend nationwide, we also included a development effort to easily adapt the software to conform to any city’s ordinance."

Invoicing frequent false alarm offenders has three main benefits to a municipality; the cost of police and fire labor is reduced by assisting in deterring false alarms, the city’s income will increase short term, and most importantly, each alarm run will not be a routine experience for the police officer, increasing his or her guard and safety.

There are many issues to consider in adapting a new false alarm ordinance. The False Alarm Billing (FAB) program has the ability to handle situations such as a waiver of an alarm months after an appeal process is completed through the city by the alarm owner. Another example addressed is an alarm address where the tenant has moved and the new tenant has also installed an alarm, and the previous tenant’s balance remains. The ability to mark, track, and report on exempt addresses such as a public school system building was also added. FAB even has the ability to identify and correct missing or incorrectly recorded data from the officer or police dispatch system.

There is also a unique approach to the implementation effort. EnablePoint consultants travel onsite to the city and evaluate the local municipal ordinance, set the parameters in the FAB software to match the ordinance, work directly with the designated Police staff to extract the false alarm data from the dispatch system, and personally train the end user of the system. The company also sends the consultant back for the first two month’s billing cycles to insure the system is implemented properly and the municipal staff is trained properly. The entire solution including consulting time is priced just under $15,000.

FAB possesses general accounting functions such as A/R, Credits and Debit functions, interest charges, and invoice summaries, although municipalities also have the option to export the data into the main accounting system.

For additional information about the software or to arrange a demonstration contact:

Frank Farren
734.634.1576
EnablePoint Corporation
13996 Merriman Road
Livonia, Michigan 48154
Web site: http://www.falsealarmsoftware.com
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